Everyzabd

Returns & Refunds

Last updated: September 23, 2026

We want you to be happy with every order. If something is not right, this policy explains how returns, exchanges and refunds work at Everyzabd.

Return window

You can request a return within 7 days of receiving your order. After 7 days, we are unable to accept a return or offer a refund.

Items that can be returned

  • The wrong item was delivered
  • The item arrived damaged or broken
  • The item is defective or does not work as described
  • The item is unused, in its original packaging, with all tags, accessories and free gifts included

Items that cannot be returned

  • Opened food and grocery items
  • Opened health, beauty and personal care products, for hygiene reasons
  • Opened baby care items such as diapers, wipes and feeding products
  • Items damaged through misuse or normal wear
  • Items marked as non-returnable on the product page

Check your order at delivery

Please check your parcel in front of the delivery person where possible. If the package is torn, crushed or looks tampered with, you can refuse it, or take photos and contact us within 24 hours.

How to request a return

  1. Contact us within 7 days of delivery through our Contact Us page or at support@everyzabd.com.
  2. Share your order number, the item you want to return, the reason, and clear photos of the item and packaging.
  3. Our team will review your request and reply within 1 to 2 working days.
  4. Once approved, we will arrange a pickup or tell you where to send the item.

Refunds

After we receive and inspect the returned item, we will let you know whether the refund is approved. Approved refunds are sent to your original payment method, or by mobile banking or bank transfer for cash on delivery orders, usually within 7 to 10 working days.

Exchanges

If you received a wrong, damaged or defective item, we can replace it with the same product, subject to stock. If a replacement is not available, we will give you a full refund.

Delivery charges

If the return is because of our mistake, such as a wrong, damaged or defective item, we cover the return delivery charge. For other approved returns, the original delivery charge is not refunded and you may need to pay the return delivery charge.

Cancelling an order

You can cancel your order free of charge before it has been shipped. Please contact us as soon as possible. Once an order has been shipped, it follows the normal return process.

Need help?

Our support team is happy to help. Visit our Contact Us page or read our FAQ for quick answers.